Most Common questions
What time are your classes?
- Weekday evening and weekend classes. See our Class Schedule
- Pre-registration MindBody is required
- Certain classes offer a virtual option; others are strictly in‑studio.
- Pre-registration MindBody is required
- Certain classes offer a virtual option; others are strictly in‑studio.
What do I need to know about virtual classes?
How do I watch videos on demand?
On demand videos ANYTIME for Zumba, Zumba Toning and Strong Nation HIIT. Access granted for 24 hours.
- Visit Zumba instructor page, scroll to Videos on Demand
- Click BUY and access via:
1. ZCREW members with unlimited passes: free with Access Code. Contact Sabrina if you need the Access Code
2. 10 class passes: 1 class credit per video with Access Code.
3. Pay $6: via PayPal on the site
- Visit Zumba instructor page, scroll to Videos on Demand
- Click BUY and access via:
1. ZCREW members with unlimited passes: free with Access Code. Contact Sabrina if you need the Access Code
2. 10 class passes: 1 class credit per video with Access Code.
3. Pay $6: via PayPal on the site
How much are your classes?
- Virtual classes: $7.50 per class
- In‑studio classes: $9 drop‑in • $65 ALL ACCESS 10‑class pass • $75 ALL ACCESS unlimited month
- Autopay 6‑month contract: $68/month — includes all virtual + in‑studio classes, auto‑renewal, and MC discounts
- In‑studio classes: $9 drop‑in • $65 ALL ACCESS 10‑class pass • $75 ALL ACCESS unlimited month
- Autopay 6‑month contract: $68/month — includes all virtual + in‑studio classes, auto‑renewal, and MC discounts
How long are your classes?
Generally 1 hour. Some classes will vary 1hour +/- 15 min (check schedule)
Masterclasses are 90 minutes
Masterclasses are 90 minutes
What types of clases do you offer?
Zumba: International music, dance fitness and movement meant for all levels
Zumba Toning: Light weights, muscle endurance, balance and coordination
Strong Nation: Hight intensity interval training for those looking to push their limits, full body workout
CIRCL Mobility: Mobility and Flexibility, generally given as a cooldown after Strong
Yoga: Flow and Yin
Zumba Toning: Light weights, muscle endurance, balance and coordination
Strong Nation: Hight intensity interval training for those looking to push their limits, full body workout
CIRCL Mobility: Mobility and Flexibility, generally given as a cooldown after Strong
Yoga: Flow and Yin
Do I have to sign up for class in advance or do you require a membership to participate?
- Pre‑registration required for all classes on MindBody — virtual and in‑studio. Virtual sign‑ups ensure you get the Zoom link; in‑studio sign‑ups ensure your waiver is completed. Everyone must have a profile and pre‑register online, even if paying in person.
- ZCREW membership ($68/month, 6‑month autopay) includes unlimited classes, discounts on events and ZCREW gear, and auto‑renews after 6 months. To cancel, notify Sabrina 30 days before the contract ends. Early termination fees may apply.
Do you have any special deals for new students?
New students can claim an exclusive $10 discount on their 1st 10 class pass purchase by entering in their phone number and signing up for texts from us when you register or by simply using the promo code New10RefDEAL
Can I pay by credit card?
We accept credit card payments in studio or online, including tap to pay. Cash is always accepted in person, no checks are accepted.
What should I wear to class?
Workout clothes and tennis shoes. No bare feet for Zumba.
Yoga will be in bare feet or socks
May need a sweat towel, water and a yoga mat.
Yoga will be in bare feet or socks
May need a sweat towel, water and a yoga mat.
Where do I park?
No parking at Comfort Dental — towing enforced. Use street parking on Lomas/Jefferson or the lot behind the studio.
Be mindful of I9 Sports trailers and keep the gated lot entrance/exit clear.
Be mindful of I9 Sports trailers and keep the gated lot entrance/exit clear.
Do you have beginner classes?
Zumba is for all fitness and dance levels. Choreography stays simple, with easy Level 1 steps and optional progressions — move at your pace and modify anytime. Strong Nation is a higher‑intensity HIIT format, but every move can still be scaled up or down.
What are the perks of being a ZCREW member? (Autopay 6 month unlimited plan)
- Never run out — unlimited classes and auto‑renew unless you cancel
- Masterclass discounts — $15 vs $20 in‑studio, $12 vs $15 virtual
- Free special events — select events included
- ZCREW gear discount
- Free water — one bottle per class
- Best value — only $3 more than a 10‑class pass
- Unlimited access — any number of classes per day plus videos on demand
Do you sell Gift cards?
Gift cards are available through this link and can be delivered instantly by email. Choose any amount for any occasion - the easiest way to gift a class!
do you have water for sale at the studio?
- Disposible bottles of water are $1 (cash only). Cold or room temp — just ask.
- ZCREW members get free bottled waters, just ask an instructor
Less common questions, but still worth mentioning
Can I share my class credits with a spouse, child or friend?
Best option: buy a gift card. I can link accounts to share a 10‑class pass, but the other person will have full access to your classes — so I only link spouses.
- No sharing of unlimited passes, autopay, or ZCREW memberships.
- To link accounts, call Sabrina at (505) 207‑4953. Each person needs their own profile and signed waiver.
- No sharing of unlimited passes, autopay, or ZCREW memberships.
- To link accounts, call Sabrina at (505) 207‑4953. Each person needs their own profile and signed waiver.
Can I bring my kid to class?
We don’t offer kids’ classes, but occasional kids may attend if you must bring them. Parents are fully responsible — we do not provide childcare.
- Kids must stay seated with a quiet activity (book, movie, games with headphones)
- No running or moving around the studio
- Special events are too full for spectators; contact the studio if you need an exception
- Content note: We don’t censor music or movements; some lyrics may be “spicy”
Can my kid take the class with me?
We generally don’t recommend kids under 5 participate due to shorter attention spans. If you feel your child can follow class and you’ll take full responsibility, they may join.
All participants must have a signed waiver — parents/guardians sign for anyone under 18. Pricing is the same for children as any participant, even if they don’t finish the full class.
All participants must have a signed waiver — parents/guardians sign for anyone under 18. Pricing is the same for children as any participant, even if they don’t finish the full class.
Do you have a frequent customer or loyalty program?
Yes! You earn points for coming to class, referring friends, and sharing on social media. Once you hit a reward level, you can redeem points for free stuff, discounts, and even a FREE Masterclass ticket. We just need your phone number to get you started. You must opt in for text messages.
How do I redeem loyalty points?
- Text opt‑in required to receive loyalty‑point notifications
- Points accumulate automatically and you’ll get a text when you qualify for a reward
- Click the link in the text to redeem your reward
- Studio items (water, sweat towels) must be redeemed in person
- Free classes + Masterclass tickets must be redeemed 24 hours in advance; credits are added manually, so allow processing time
- Pass discounts are emailed as promo codes (website only, not the MindBody app); allow 24 hours for the code to arrive
Whats the best way to sign up for classes?
All class purchases, sign ups and cancellations can be handled on our website.
You can download the Sabrina's ZCREW App for a one stop shop where you can schedule and purchase classes even with our promo codes!
You can download the Sabrina's ZCREW App for a one stop shop where you can schedule and purchase classes even with our promo codes!
How do you let people know about changes in the schedule?
We ask for your email or phone number so we can send our monthly newsletter and text updates about events, deals, and schedule changes. Check out our monthly newsletter below. ALSO, our branded app will have the most up to date information. Enable notifications on the app in order to see announcements about canceled classes.
How do I check how many classes I have left on my punch card?
Class credits can be seen on your MindBody account using our branded app
Mindbody app vs Sabrina's ZCREW app, which should I download?
We recommend downloading the Sabrina's ZCREW App instead of the Mindbody app. The Mindbody app is a global platform for thousands of studios across the country. They do not allow specific promo codes for individual businesses. The ZCREW app is studio specific and is user friendly and only has information about our studio, thus you can use promo codes on our app!
What is your cancellation policy?
- Cancel at least 1 hour before class
- Late cancels/no‑shows are charged full price
- Legitimate emergencies (flat tire, car trouble, family emergency, etc.) must be emailed/texted to Sabrina within 48 hours with a brief written explanation
What is your refund policy?
- Refunds handled by Sabrina only — instructors cannot process them
- Class credits stay on your account if the studio cancels a class or you cancel at least 1 hour before start time; single‑class credits expire in 3 months
- Refund requests must be emailed to Sabrina within: • 30 days of purchasing a single class or package, or • 1 week after a package expires
- No refunds for attended classes or used ZCREW wear
- Email justification does not guarantee a refund — all decisions are made at the owner’s discretion based on what is deemed the right course of action
What is your policy on class pass expiration dates
All class passes expire 3 months from the date of first use. We believe this is ample time to use 5 or 10 class credits. On occasion, we may approve a maximum 1‑month extension on any class pass for legitimate circumstances like sickness, injury or travel. Similarly, unlimited AutoPay 6‑month membership may be paused for legitimate circumstances. All requests will be handled on a case by cases basis and must be communicated in writing to Sabrina for consideration. Extensions are not guaranteed.
How do you refer a friend?
You can refer a friend using this link. Your friend must click the link, claim, and redeem their $10 off when purchasing either a 10‑class pass or an unlimited month. Once they complete the purchase, your $10 credit is added to your name. After your friend buys their pass, your credit is linked to your account — but it’s not automatic. You must contact Sabrina (call, email, text, or in person) to apply your $10 toward your next 10‑class pass or unlimited month.